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20/20
In which country do businesses typically prefer texts instead of calls?
Text messaging has generally become the preferred way for people in India to communicate with businesses, particularly stores. It’s not only more flexible and less disruptive for both the consumer and the proprietor, but the rapid growth of India’s phone industry makes it very accessible. A phone call typically won’t be refused, but the best approach is to try a text message first.
Source: Insider
Mexico
11%
Switzerland
33%
India
48%
Brazil
9%
19/20
Which of these should you NOT ask for while eating in Italy?
It might be tempting to add a generous dusting of Parmesan cheese to your pizza or pasta dish while dining in Italy, but the understood rule is that if it didn’t come with Parmesan, it’s not supposed to have it. Red-sauce pastas are more likely to be offered freshly grated Parmesan, while anything with seafood will most likely be spared.
Source: CNN
Parmesan cheese
17%
Dipping sauce
13%
Extra bread
11%
Sauce on the side
58%
18/20
Which of these common objects is insulting in Arab culture?
In Arab culture, shoes and the soles of feet are considered unclean due to their proximity to the ground, and showing either to someone is considered insulting. The soles of the feet, being the lowest part of the body, are associated with the uncleanliness of shoes.
Source: The Telegraph
Pencil
11%
Wristwatch
29%
Shoe
47%
Keys
13%
17/20
Chile’s formal dining etiquette requires what at meals?
Stemming from the country's Spanish influence and its aspiration to emulate European culture, Chile takes a more formal approach to dining etiquette than many of its South American counterparts. In Chile, it’s considered a necessity to eat food with a knife and fork. That includes everything from formal sit-down dinners to finger foods such as sandwiches or fries.
Source: CNN
Knife and fork
21%
Formal place setting
27%
Linen napkins
37%
Satin tablecloth
15%
16/20
What is a “wai” in Thailand?
The wai is the traditional way to greet someone in Thailand. The respectful and peaceful gesture is done by placing your palms together, resting your fingertips on your nose, keeping your elbows at your side, and bowing slightly. It is an integral part of Thai culture, and locals and visitors alike can and should practice it.
Source: National Geographic
A ceremony for elders
9%
A respectful greeting
50%
A toast to the chef at mealtime
27%
A gift for newcomers
14%
15/20
What is inconsiderate in Western cultures but encouraged in Japan?
In Japan, slurping while eating noodles is not only expected but also encouraged. The practice is said to enhance flavors by allowing in air through the mouth. Although it may spark debate among tourists, locals happily embrace the custom, as noodles hold a significant place in Japanese cuisine.
Source: Kotaku
Talking with food in your mouth
12%
Name-calling
1%
Jaywalking
3%
Slurping noodles
84%
14/20
In South Korea, what is frowned upon during handshakes?
In South Korea, it’s considered more formal to use both hands during a handshake. While informal single-handshakes aren’t discouraged, there is one practice that’s a major no-no: putting your other hand in your pocket. The casual gesture is considered disrespectful and insincere, and in more formal situations, doing so could offend the other party.
Source: NPR
Putting other hand in pocket
27%
Eye contact
18%
Letting go too quickly
33%
A firm grip
22%
13/20
What gesture is considered offensive in some Middle Eastern countries?
Giving a thumbs up is an innocuous, friendly, and positive gesture to Americans. But in certain Middle Eastern countries such as Iran, Iraq, and Afghanistan, flashing a thumbs up is seen as the equivalent to showing the middle finger in Western cultures. The gesture, though offensive, is not seen as harmful if naive visitors do it by mistake.
Source: Reader’s Digest
Waving
19%
Thumbs up
50%
Thumbs down
10%
Shrug
21%
12/20
Taxi passengers are expected to sit in the front seat in which country?
In Australia, it’s considered rude if taxi passengers — and specifically solo male passengers — ride in the back seat. They’re expected to ride up front with the driver, a practice that has roots in egalitarianism and the country’s low tolerance for class divides. Other countries that normalize passengers taking the front seat include New Zealand, the Netherlands, and Scotland.
Source: Los Angeles Times
Canada
6%
Singapore
38%
Greece
12%
Australia
44%
11/20
When clinking glasses in Germany, what is the expected etiquette?
Eye contact is considered an important part of raising a glass in Germany. When all parties have their drink, someone will say “prost” (the equivalent of “cheers”) as everyone clinks their glasses and looks each other in the eyes. It’s a sign of mutual respect and admiration, and some say the practice dates back to when a king would raise his glass before a feast.
Source: The Local
Making eye contact
55%
Saying “bravo”
8%
Tapping the glass on the table
28%
Putting your hand on a shoulder
9%
10/20
What is the Ethiopian practice of “gursha”?
Gursha is the Ethiopian practice of feeding pieces of a meal to others by hand. Eating is a social activity in Ethiopian communities, and gursha is seen as a sign of hospitality, respect, and affection. The word “gursha” comes from Amharic — the most widely spoken language in Ethiopia — and translates to “mouthful” in English.
Source: Huffington Post
Saying a prayer before meals
13%
Inviting neighbors for meals
16%
Hand-feeding food to others
35%
Blessing food before eating
36%
9/20
Where should you avoid animated hand gestures when speaking?
Nordic countries tend to be more reserved when it comes to body language. In Sweden, animated conversational hand gestures may be seen as overly confrontational, and the more subtle culture typically steers away from them. Instead, take communication cues from the Swedish norm of straightforward and direct facial expressions and tone of voice.
Source: Business Insider
India
41%
Sweden
47%
Brazil
3%
Italy
8%
8/20
In the country of Georgia, what should you do during a toast?
In the country of Georgia, the traditional feast (called a supra) often involves a generous helping of food, several glasses of wine, and many heartfelt toasts. It’s customary to drink an entire (small) glass of wine at once following the toast. Those who don’t wish to partake will take just a sip, but only following the toast, and will otherwise sip water throughout the dinner until the next toast.
Source: BBC
Drink your entire drink
52%
Sing a traditional song
8%
Observe a moment of silence
32%
Clap enthusiastically
9%
7/20
Where is it considered impolite to pour your own drink?
In South Korea, it is considered impolite to pour your own drink, and it is expected that someone else will fill it for you. Typically, the youngest member of the group will watch for glasses that need refilling. Even if you’re the one doing the pouring for everyone else, it’s customary to wait for someone else to pour your drink.
Source: Los Angeles Times
Denmark
6%
Germany
7%
Portugal
7%
South Korea
80%
6/20
In India, you should never eat with what?
In many settings in India, it’s customary to eat with your hands — but only the right hand. The left hand is traditionally associated with hygiene, and it’s considered unsanitary to use it at the table. However, in restaurants, utensils are typically used.
Source: Condé Nast Traveler
A fork
23%
Your right hand
17%
Your left hand
51%
Strangers
9%
5/20
When receiving a gift in China, it is customary to first do what?
In Chinese culture, it is customary to initially refuse a gift. The giver is expected to insist, and the recipient will eventually accept. Refusing the gift is not a sign of disrespect or ungratefulness; rather, it is a sign of politeness and modesty, with the recipient wanting to ensure they’re not entitled or greedy.
Source: China Highlights
Refuse the gift
28%
Bow in thanks
60%
Give a gift in return
10%
Cite a traditional poem
1%
4/20
Where is it considered rude to touch someone’s head?
Touching someone’s head isn’t necessarily an acceptable social gesture in many places, but in some, like Thailand, it is considered downright offensive. In Thailand, as in much of Southeast Asia, the head is a sacred part of the body. It’s viewed as the seat of the soul, and touching it is seen as a disrespectful violation of personal space.
Source: Cultural Atlas
Thailand
91%
Norway
4%
France
3%
Costa Rica
2%
3/20
What is the customary way to greet someone in Brazil?
Brazilians often greet each other with cheek kisses. Most commonly, one air kiss is given with the right cheeks touching. In other places, different numbers of kisses, or “beijos,” are given. For example, in Rio de Janeiro, two kisses are common, while three cheek kisses are typical in Bahia. The platonic greeting is also sometimes accompanied by a hug or a handshake.
Source: Frommers
Wave
6%
Nod
21%
Hand shake
6%
Cheek kiss
67%
2/20
What are you NOT supposed to order past noon in Italy?
In Italy, it is traditional that cappuccinos and other milk-based coffee drinks are consumed only in the morning, typically with pastries. It’s thought that milk can interfere with digestion and that heavier meals, such as lunch or dinner, should be accompanied by coffee without milk — such as a traditional espresso shot.
Source: Huffington Post
Cappuccino
47%
Pasta
2%
Wine
2%
Espresso
49%
1/20
Where is leaving a tip considered rude?
Tipping is not a common practice in Japan. In a culture that prides itself on hospitality, it can even be seen as an insult to the professionalism of restaurant staff. Some tourist-oriented places such as hotels and restaurants may accept tips, but it is recommended to check or ask about their policies beforehand.
Source: Wall Street Journal
Canada
2%
United States
0%
Japan
95%
Colombia
2%
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